Mediacorp Radio Early-Bird Freebie for the First 500 Sign-ups! Enjoy 13 Months of Unlimited Wash Instead of 12 Months! (Promo Starts 6am 11.11.2024)
No Frills, No Gimmick Unlimited Car Wash Program for Less Than $1 Per Day
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1. WashWerkz Pte Ltd Unlimited Wash membership can be utilised at all current and future WashWerkz Pte Ltd outlets.
2. It’s a drive-thru wash on a first come first serve basis and members need not make any appointment.
3. There is absolutely no limit on the number of washes each member can utilise on the registered car within the one year membership program.
4. Each WashWerkz Unlimited Wash membership can be registered to only one car plate number. Membership is transferable to the next car in the event there is a change of car but it is not shareable. We sell our service in the form of an annual package of $360 per car and we do not offer a la carte single session service nor pricing.
5. WashWerkz Pte Ltd is committed to provide satisfactory quality services that conforms with the Sales of Goods Act S14 (2), Consumer Protection (Fair Trading) Act and Lemon Law.
6. WashWerkz is committed to providing car wash service for a period of 1 year from the date of purchase or any other period stipulated in the term and condition of the invoice issued. During this period customers are guaranteed of service availability according to the operation hours published on our website www.washwerkz.sg. In respect of service quality, WashWerkz Pte Ltd is committed to performing the services as stipulated in our invoice, failing which customers have the right to demand a redo of such services.
7. WashWerkz Pte Ltd will refund based on prorated calculation of 365 days any unused services in the event a customer has justified reasons for a refund. Such justified reasons must be submitted in writing to hello@washwerkz.sg for consideration and is subject to the approval of the management of WashWerkz Pte Ltd. WashWerkz will reply any such claims within 3 working days. This policy is clearly stated in invoice issued to customer and at all storefronts.
8. Payment of our program is strictly via online transaction via Paynow and Atome. WashWerkz does not accept cash or other form of payment beside the a/m two modes payment whether at the storefront or via the internet. Currency of payment is strictly Singapore Dollar (SGD). Upon successful payment, a digital invoice contract is generated and sent via email to our client. This invoice contract stipulates service agreements and is a legal binding invoice contract. In the event an order is made erroneously, kindly email to us at hello@washwerkz.sg with the invoice attachment. We will process any refund on a case by case basis after evaluating and verifying its authenticity. Refund requests will be processed and replied within 3 working days. We are not GST registered, all prices displayed are nett.
9. 30 days before the expiry of the contract, an email notification will be sent to the Email address registered by our clients. Renewals of contracts can be done as early as 30 days before expiry of the current contract. The effective date of a renewed contract starts a day after the expiry of the current contract. Renewal of contract is not compulsory, strictly voluntary and there is no penalty for non-renewal at all.
10. WashWerkz Pte Ltd collects payment digitally and prices are predetermined digitally online or by QR code at storefronts. As such charges are always accurate and there should be no case of over or under charging in terms of payment transactions. Both our online platform and storefronts clearly display the price for every category of service offered. The prices displayed are nett prices.
11. WashWerkz Pte Ltd is committed to maintain the confidentiality of customer data. Our business fully complies with the guidelines laid out in PDPA, Personal Data Protection Act 2012.
12. WashWerkz Pte Ltd provides the following modes of communication for enquiries, feedbacks, and complaints:
These modes of communications are manned daily from 0800hrs to 2000hrs.
T&C version 2.1 dated 150324